Front Office Receptionist

Job description

Location: Glasgow City Centre

Job Description: We are seeking a dynamic and personable Front Office Receptionist to join our team. In this role, you will be the first point of contact for our tenants and visitors, providing a warm and welcoming atmosphere. Your primary responsibilities will include managing the front desk, ensuring smooth daily operations, and maintaining strong tenant relations. If you are organised, professional, and enjoy building relationships, we want to hear from you!

Key Responsibilities:

• Greet and assist tenants and visitors with a friendly and professional demeaner.
• Answer and direct phone calls/emails promptly and accurately.
• Manage incoming and outgoing mail and packages.
• Maintain a tidy office and organised front desk and reception area.
• Assist with setting up & coordinating conference room bookings.
• Handle tenant inquiries and concerns, ensuring they are addressed promptly and effectively.
• Collaborate with the wider team such as our Area Manager and Brand Manager to ensure tenant satisfaction.
• Support office administrative tasks as needed.

Requirements:

• High school diploma or equivalent; additional qualifications are a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Excellent communication and interpersonal skills.
• Strong organisational and pro-active attitude.
• Proficiency in Microsoft Office Suite.
• A positive approach to problem-solving and ability to work independently.
• Professional appearance and attitude.

What We Offer:

• Competitive salary.
• A supportive and inclusive work environment.
• Opportunities for professional growth and development.
• The chance to be a part of a growing office community.

How to Apply: If you are ready to join a vibrant and dynamic team, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for Quintessential Offices. If you have any additional questions on the role please email shannon@quintessentialgroup.co.uk.

Quintessential Offices is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Quintessential Offices, where excellence in tenant relations and organisational skills are the keys to success!

Job Type: Full-time

Pay: £8.47-£10.74 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Discounted or free food
• Free fitness classes
• On-site gym
• Paid volunteer time

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer Service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person